[IMPACT]
Service Marketplace is the place to bring together all Catalyst related services.
Each Marketplace participant will be entitled to register for 2 types of accounts:
Ser vice provider accounts and customer accounts.
For service provider accounts: have the right to post Catalyst related services that his/her individual/organization can provide. Suppliers must ensure the quality of service they provide to improve their reputation and increase service orders.
For customer accounts: there are features of service ordering, service evaluation, supplier evaluation, payment, refund request….
Marketplace will deduct a connection service fee from the Service Provider's revenue. This revenue is used by Marketplace to operate the platform and market to customers in need.
Service packages will be set at prices from 5USD-100USD (+ service fees incurred (if any)).
The purpose is to provide Proposer support services, CAs can perform their tasks more conveniently at a more favorable cost.
Services provided in Marketplace:
For example: (service packages will be provided by service providers based on their skills, experience, and abilities)
<u>Services for Proposer</u>
- Proposal writing service in English, Japanese…
- Service of translating challenges, announcements from Catalyst.
- Translation service of sample proposals (funded in previous funds)
- Consulting service on how to write a standard proposal.
- Service of creating videos to introduce the project to the Community.
<u>Services for CA</u>
- Proposal translation service into local language
- Translation service of reviews into English.
- CA skill training service
- Service to review CA assessments before submitting to Catalyst.
<u>Logistics services for funded project</u>
- Website design service
- Programming service
- Smart contract service
- Financial advisor service
- Community building service
- Project marketing service
<u>Other services</u>
- Catalyst related knowledge training service
- Cardano blockchain knowledge training service
- Blockchain knowledge training service
- Translation service on request.
……
This proposal helps to connect skilled people with proposers, CAs who lack skills and experience.
This helps to increase the quality of Proposal, the quality of CA's assessment.
New members who want to become Proposer, CA will also join more boldly by using support services from Proposers, CAs, and experts with good skills on Marketplace.
It may be difficult to manage the quality of the service that the provider provides in the beginning.
However, we will apply reputation scoring, service quality score for customers (proposer, CA…) to evaluate after using the service. Suppliers who are underestimated (1 star, 2 stars) will be reminded, and must have solutions to improve their service quality. If the rating continues to be low, Marketplace will restrict the display of that provider's services.
We will create policies and regulations on service provision and customer complaint handling to ensure good quality.
[FEASIBILITY]
It takes us 3 months to create Marketplace and build a community of suppliers and customers.
<u>First month</u>
Build Marketplace website.
Programming features: multi vendor, order, payment, refund, service evaluation…..
Design the theme.
<u>2nd month</u>
Create a Marketplace intro video.
Create a video that guides the steps from registering and posting the provided service to completing and receiving payment for service and skill providers.
Create a video to guide Proposer, CA, customers to search, schedule to use services, skills of service providers.
Implement Marketplace advertising campaigns to the Cardano, Catalyst, blockchain communities.
*The purpose is to attract service providers to post their services on Marketplace, and those who intend to become CAs, Proposers, and other related people into Markert place to place orders.
<u>3rd month</u>
Test run Marketplace, test, edit features (if necessary).
Implement marketing campaigns to increase interaction and connection between people looking for services and service providers. (eg minigame, voucher, coupon….)
Officially operating Marketplace.
Continuing activities to build supplier community, customer community (Proposer, CA)
- Domain : 100 USD
- Hosting : 2,000 USD *3 years hosting fee
- Web Templet : 100 USD
- Dokan Pro: 700 USD
- Setting expense: 1,000 USD
- Running expense: 1,000 USD *12 months system maintenance cost
- Admin expense: 1,500 USD * Cost of customer support staff, service providers.
- Marketing expense: 1,000 USD *The cost of promoting the platform attracts service providers.
Total 7,400USD
<u>Marketplace Administration Team</u>
1.Mr.Jimmy Le: Marketplace Admin Team Leader
- Leader of Vcoincheck project
- Admin of 2 Vietnamese Cardano facebook Community (helping over 40k followers) https://www.facebook.com/groups/cardanoviet and https://www.facebook.com/groups/ada.holder
- Instructor of 2 “how to evaluate a crypto’s project) courses.
- An Entrepreneur with 3 year experience in the blockchain field.
- Has a deep knowledge in blockchain technology and blockchain projects.
- Telegram: https://t.me/Jimmy_Lee01
- Linkedin : linkedin.com/in/le-linh-813125117
2.Ms.Ha Nguyen: Vice President of Marketplace Administration
An experienced businessman in e-commerce business, exchanging goods and services on Marketplaces.
- 5 years of business management experience.
- Having 2 years of research on blockchain,
- Participated in Catalyst as CA, Proposer.
- Telegram: https://t.me/hanguyen122009
<u>Team Marketing</u>
3.Mr.Sang Nguyen: marketing specialist, building community.
- Knowledge and experience in community building.
- 1 year of experience in crypto investment.
- Working in the stock exchange, forex in real life
- Telegram: https://t.me/IlumNguyen
4.Mr.Giao: marketing specialist, building community.
- Experience in community building and online marketing.
- Experience in CA, Proposer
- 5 years of research experience on blockchain ecosystem,
especially about the Cardano blockchain ecosystem
5.Mr.Gia Hy: marketing specialist, building community.
- Experience in building a Crypto investment community of 10,000 active members.
- 2 years of experience in analyzing and evaluating blockchain projects.
- Experienced CA.
- Telegram: https://t.me/GiaHyVuong
6.Mr.Quang: Marketing specialist and English interpreter.
Experience:
- As a CA, Proposer has a lot of experience
- 5 years of English translation experience.
- Advanced level of English, currently teaching English at a large English center.
- 3 years of learning Cardano, evaluating blockchain projects.
- Currently studying smart contract programming
- Linkedin: https://www.linkedin.com/in/tran-quang-33770b228/
- Telegram: https://t.me/quangdaniel
<u>Technical Team:</u>
7.Mr.Tony Nguyen: Programming and information technology specialist
- 4 years of experience in business financial solutions for banks.
- 8 years of operating a branch of SeaTech HCM company, software solutions for banking and public finance.
- 3 years of experience in blockchain and cryptocurrency, research and development of software products on blockchain platform.
- Telegram: https://t.me/Trint2
8.Mr. Vu Do: Programmer, information technology specialist
- Programming smart contracts.
- Experienced CA.
- Having experience in researching about blockchain ecosystem,
especially about blockchain ecosystem, Cardano.
- Linkedln: https://www.linkedin.com/in/vu-do-4ba0a2109/
- Telegram: https://t.me/VuDo2312
We are qualified to create and operate Marketplace.
Other skills and experiences, if necessary, we will call for support from the community.
[AUDITABILITY]
We will periodically report with actual transaction data on the website and marketing channels.
Everyone can check progress and results according to the KPIs below.
<u>1st month</u>
Complete Marketplace website including Multi vendor feature and interface.
<u>2nd month</u>
Complete 3 videos: (Marketplace introduction, vendor guide, customer guide (proposer, CA))
Implement 4 advertising programs to attract suppliers and customers.
Get over 100 vendors to post their services on Marketplace.
Attracted more than 3,000 customers to visit the Marketplace website.
<u>3rd month</u>
There are 50 customers ordering services on Marketplace.
There are 20 suppliers with revenue from customers ordering services.
Implemented more than 2 marketing campaigns to attract and expand the community.
Marketplace visitors increased by 150% month-over-month.
The number of new registrations increased by 200% compared to the previous month.
<u>From the 4th month</u>
The community of suppliers and customers increased by 150% compared to the previous month.
There are over 100 customers/month ordering services on Marketplace.
There are more than 50 suppliers/month with revenue from customers ordering services.
The number of customers accessing Marketplace increased by 150% compared to the previous month.
The number of new registrations increased by 200% compared to the previous month.
- Attracting more Proposers, CAs join Catalyst because there is no longer a language barrier, or the skills they lack.
- Expanded community of Proposer, CA, and Catalyst interested people who have the skills to contribute to Cardano's success.
- Supporting projects after being funded in Catalyst set up more conveniently and easily.
- Create an additional source of income for skilled people, and meet the needs of those who need to use the service at a reasonable cost.
This is a brand new proposal