Please describe your proposed solution
The core problem is the lack of trust and fairness within freelancing platforms and digital goods/services marketplaces. Current escrow services are centralized and often biased, usually favoring buyers during disputes. Sellers frequently suffer non-payment even after delivering satisfactory work, while buyers sometimes lack the technical expertise to assess whether what they received meets agreed-upon standards. This imbalance leads to frequent disputes and financial losses for both parties.
What are your reasons for approaching it in the way that we have?
We believe that decentralization, smart contracts, and community governance can address these issues more fairly and transparently. By leveraging the Cardano blockchain, we can build a trustless escrow service where transactions are governed by immutable smart contracts. These smart contracts will automate payments based on predefined conditions, removing the need for trust in a central authority.
Furthermore, our decentralized community-driven dispute resolution process ensures that disputes are resolved fairly by allowing community members to vote based on evidence provided by both the buyer and seller. This democratic approach will eliminate the bias that often exists in centralized platforms, ensuring a fair outcome for both parties.
Who will your project engage?
Our project will engage multiple stakeholders:
- Freelancers and Sellers: They will benefit from fairer payment processes and greater assurance that they will receive payment for their work upon fulfilling their obligations.
- Buyers: Buyers gain security knowing that their funds are protected until they confirm that the work or goods meet their expectations. If a dispute arises, the decentralized community will provide a fair assessment.
- The Cardano Community: Active participants in the Cardano ecosystem can engage in dispute resolution through community voting, making them key players in maintaining the fairness and transparency of the platform.
How will you demonstrate or prove your impact?
We will measure the impact of our solution through several metrics:
- Community Participation: The number of Cardano users participating in dispute resolution, demonstrating the system’s decentralization and engagement.
- User Feedback: Both buyers and sellers will be surveyed to gauge their satisfaction with the fairness, transparency, and efficiency of the platform.
- Number of Successful Dispute Resolution : The number of sellers and buyers using the system to resolve their disputes
- Number of quality assurance checks: The number of buyers using the system to perform quality assurance on the work they have received through community voting.
Additionally, smart contracts and the transparent nature of the blockchain will allow us to audit the process, ensuring accountability for every transaction.
What is unique about your solution?
Our solution is unique because it combines three core elements that do not exist TOGETHER in traditional escrow services:
- Cardano Smart Contracts: Automating payments and holding funds securely based on transaction outcomes, without the need for intermediaries.
- Community-Driven Dispute Resolution: Instead of a centralized authority resolving disputes, our decentralized community votes on the outcome based on evidence, ensuring fairness for both parties.
- Tamper-Proof System: The use of blockchain ensures that no party can manipulate the transaction process or the evidence in disputes, creating a fully transparent system.
Who will benefit, and why is this important to Cardano?
- Freelancers and sellers will benefit from reliable payments and protection from buyer manipulation.
- Buyers will benefit from secure escrow holding until their expectations are met, along with community support in resolving disputes if they lack the technical expertise.
This is important to Cardano because it showcases the power of blockchain technology in solving real-world problems, especially in trust and transaction fairness. It also promotes greater engagement from the Cardano community through decentralized governance, highlighting the platform's potential for driving transparency, fairness, and innovation.